Privacy Policy

MRCS Oxford
Privacy Policy


1. Introduction

MRCS Oxford is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.mrcsoxford.co.uk) or use any of our services. By using our website and services, you agree to the practices outlined in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register for our courses, subscribe to our services, or interact with our website. This includes:

  • Personal Identification Information: Your name, email address, phone number, and payment details.

  • Account Information: Username and password for accessing course content.

  • Course-Related Information: Details of the courses you’ve enrolled in, your progress, and participation in live sessions or mentoring.

  • Transaction Information: Records of payments made for our courses, webinars, and other services.

  • Usage Data: Information on how you interact with our website, including IP address, browser type, access times, and pages viewed.

3. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Providing Services: To manage your account, process transactions, deliver educational materials, and ensure smooth access to our courses.

  • Communication: To send you information related to your course enrollment, payment confirmations, schedule updates, and other service-related announcements.

  • Customer Support: To respond to your queries, troubleshoot issues, and improve our services based on your feedback.

  • Marketing: With your consent, we may use your email address to send you newsletters, promotional offers, or updates about upcoming courses. You can opt out of these communications at any time.

  • Compliance: To comply with legal obligations, such as tax and financial reporting requirements.

4. How We Share Your Information

MRCS Oxford will not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

  • Payment Processing: We use third-party payment processors (such as Stripe) to handle transactions. These processors have their own privacy policies, and we recommend reviewing them to understand how your data is handled.

  • Service Providers: We may share your information with service providers who assist us in delivering our services, such as IT infrastructure support and email management services.

  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or legal request, or to protect the rights, property, or safety of MRCS Oxford, our users, or others.

5. Data Security

We take the security of your personal data seriously and use industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure payment gateways for processing transactions.

  • Encryption of sensitive data.

  • Regular updates to our security protocols.

However, no system is completely secure, and while we strive to protect your data, we cannot guarantee the absolute security of any information transmitted through the internet.

6. Cookies and Tracking Technologies

MRCS Oxford uses cookies and similar technologies to improve user experience, analyze website traffic, and deliver targeted advertising. Cookies are small files stored on your device that help us understand how you use our site.

We use the following types of cookies:

  • Essential Cookies: Necessary for the basic functioning of our website, such as remembering your login details.

  • Analytics Cookies: To analyze how users interact with our website and improve its performance.

  • Marketing Cookies: To deliver personalized ads and content based on your preferences.

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of certain parts of the website.

7. Your Data Rights

As a user, you have certain rights regarding the personal information we hold about you:

  • Access: You have the right to request a copy of the data we hold about you.

  • Correction: If your information is inaccurate or incomplete, you have the right to ask us to correct it.

  • Deletion: You have the right to request the deletion of your personal information, subject to legal and contractual obligations.

  • Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: If you’ve previously consented to receiving marketing communications, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at [Insert Contact Email]. We will respond to your request within one month.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by MRCS Oxford. We are not responsible for the content or privacy practices of these websites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Data Retention

We retain your personal information for as long as necessary to provide you with our services and to fulfill legal, accounting, or reporting requirements. When your data is no longer needed, it will be securely deleted or anonymized.

10. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect or store personal data from children. If we learn that we have collected data from a child under 18, we will take steps to delete it as soon as possible.

11. Changes to This Privacy Policy

MRCS Oxford reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and we will notify you via email if the changes are significant. It is your responsibility to review this policy periodically for updates.

12. Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising in connection with this policy will be subject to the exclusive jurisdiction of the courts of England.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@MRCSOxford.co.uk